Thank you for shopping at Solution Science

We hope you are happy with your purchase. However, we understand that there may be times when you need to return or exchange an item.

Returns

• All returns must be initiated within 1 day of the purchase date.
• Items must be returned in their original condition, unworn, undamaged, and with all tags attached.
• Shipping costs for returned items are the responsibility of the customer, unless the return is due to our error.
• Once we receive your return, we will inspect it and process your refund within 7 business days.

Refunds

• Refunds will be issued to the original payment method used for the purchase.
• Please allow 7 business days for the refund to appear on your statement.  

Exceptions

• Final sale items cannot be returned or exchanged.
• Items that are damaged due to misuse or neglect are not eligible for return or refund.

If you have any questions about our return policy, please contact our customer service team at sales@solutionscience.co.ke