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Privacy Policy
Effective Date: 2nd / August/ 2024
1. Introduction
Solution Science LTD (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or purchase products from us.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, payment information.
- Order Information: Products purchased, order history, and purchase amount.
- Device Information: IP address, browser type, operating system, and device information.
- Log Data: Information about your interaction with our website, including clicks, pages viewed, and time spent on our website.
3. How We Collect Information
We collect information through the following methods:
- Information you provide directly, such as when you create an account, place an order, or contact us.
- Information collected automatically when you visit our website, such as through cookies and similar technologies.
4. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, products, and promotions.
- To improve our website and products.
- To prevent fraud and protect our business.
- To comply with legal obligations.
5. Sharing Your Information
We may share your information with the following parties:
- Payment processors to process your payments.
- Shipping carriers to deliver your orders.
- Marketing partners to assist with our marketing efforts.
- Service providers who help us operate our business.
- Law enforcement or other government authorities as required by law.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure.
7. Your Rights
You have the right to:
- Access your personal information.
- Correct inaccuracies in your personal information.
- Request deletion of your personal information.
- Opt out of marketing communications.
8. Cookies
We use cookies and similar technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
9. Children’s Privacy
Our website is not intended for children under the age of [Insert Age]. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.
11. Contact Us
Solution Science Ltd
LG 3, Mua Park Complex
info@solutionscience.co.ke
+254728661660
